Welcome and how to do the course
What is Coaching
Approach taken during coaching
Outcomes versus problems
Feedback vs Failure
Curiosity and fascination
Attributes of a great coach
Beliefs of coaching
Coaching skills
Safe environment
Rapport
Active listening
Meta model
Logical levels
Structure of communication
The coaching path
User manual of the mind
Conscious and subconscious
Perception
Filters
Influences of perception
Create thought habit
Thoughts to behaviours
Belief cycle
Decision process
My mind, my results
PPP to influence pyramid
Perceptual position
Anchoring
Reframing
Chunking
Calibration
New behaviour
Six step
Time lines
Bring it together
Certification requirement
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